If you have a technical query we can help. We offer free technical support to all account holders and customers. Where possible we can:

• Help you identify product alternatives
• Source additional technical data
• Give answers to your technical questions

Please be aware that we are unable to offer advice on product repair, installation or system planning.

Submit your details on the form below. We aim to respond within 48 hours, however some queries do require us to liaise with suppliers, in this case it can take a little longer to reply. Thank you for your patience