Delivery Information
We're working hard to get your order there FAST!
PRODUCT AVAILABILITY
We work closely with our suppliers to ensure consistently outstanding levels of availability. However, on occasion, unprecedented social, economic or political factors can result in large scale disruptions to global supply chains. Rest assured that in such circumstances, the team is working tirelessly to minimise any resulting disruption or disappointment experienced by our customers. The latest and most accurate stock levels are continually updated on our website.
IMPORTANT: Please be aware that lead times from our suppliers can change even after your order is confirmed, especially for high demand products. We apologise for any inconvenience caused by these unforeseen delays.
Order before 1pm for same day despatch
Orders received before 1pm on a weekday for in-stock UK items will be despatched the same day. Please try and get your order submitted in advance of 6pm in order to allow for any necessary checks that we may need to carry out on your order.
Online Delivery Options
We offer a variety of delivery methods for your order:
- Same day despatch when you order before cut-off time
- No minimum order quantity
- Goods delivered by Royal Mail or Courier if the weight or the value of goods is high
Please note:
- Some orders may possibly get to you next day if that is the most efficient way for us to send it.
- We will deliver in the most efficient way for our warehouse, not necessarily the quickest.
| Amount spent (Euro) | Handling Charge (Euro) |
|---|---|
| 0 - 99.99 | 10.00 |
| 100 - 499.99 | 14.50 |
| 500 - 749.99 | 20.50 |
| 750+ | FREE |
Orders submitted on Saturday or Sunday will be shipped out the next business day.
Items on backorder will be despatched when they arrive back in stock.
Yes. At the bottom of your shopping basket you can select the option to download your shopping basket. Choose a file name and location where you would like it to be saved and the shopping basket will be saved as a .csv file.
Yes. In the shopping basket, you can save your basket by clicking "Load / Save Basket" and entering a name of your choice in the "Name" field. The saved shopping basket is then available in "My Account".
Delivery instructions and order comments allow you to attach information to your order. As you checkout, the delivery page has a field named "Delivery Instructions", just enter your notes into this field.
Due to additional exporting charges and safety and security measures, we must be contacted first (email: internationalsales@cpc.co.uk) before we can export the goods. This will enable us to check if delivery to your region is possible and to fully inform you of any charges and regulations applicable to your order.
Please see the Trade Account section for more information.
Yes, you can visit our Sales Counter and pay by cash (Preston, UK). Alternatively email sales@cpc.co.uk or call 03447 880088 to open a trade account or find out other payment methods that would suit you.
Yes. If you are on credit hold for being over your account "credit limit", you can still place orders using a credit card. If you are on credit hold due to "being on stop" (old invoices that are overdue), you must contact the credit control department on 03447 880000.